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Terms & Conditions

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions.

Terms & Conditions - the basics 

Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. 

 

T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on).     

 

T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure.

What to include in the T&C document

Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more. 

 

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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Terms & Conditions

Welcome to Soleia Bookmarks. By placing an order through this website, you agree to the following terms and conditions. Please read them carefully.

1. Product Information

Each item is handmade with care, which means no two pieces are exactly alike. Slight variations in color, shape, or size are part of their unique charm and not considered defects.

2. Orders & Payment

All prices are listed in Pounds and are subject to change without notice. Payment is securely processed at checkout. Orders are only confirmed once payment is received.

3. Shipping

We currently ship worldwide with some exceptions. Ready to Order Bookmarks are processed within 2 business days and made to order Bookmarks are processed within 5/7. Delivery times may vary depending on your location and selected shipping method. Soleia is not responsible for delays due to customs or postal services and also for any custom release cost.

4. Returns & Exchanges

Due to the handmade and delicate nature of our products, we do not accept returns or exchanges.

5. Cancellations

Cancellations are accepted within 24 hours of placing your order for ready to ship bookmarks and within 2 days for made on order one. After that, your order will begin processing and cannot be canceled.

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